FREE UK DELIVERY
FOR ORDERS OVER £40
 
UNIQUE APP!!!
GET THE RIGHT FIT
 
My bag 0 item(s)

Terms & Conditions

Terms and Conditions

1.       In General

Access to and use of this Website, including the products and services available through this Website, are subject to the following terms and conditions. By using this Website, you are agreeing to all of its Terms, as may be updated by us from time to time. You should check this page regularly to take notice of any changes we may have made to the Terms and Conditions.

We will not be liable if for any reason this Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or all of this Website.

This Website also contains links to other websites, which are not operated by Marbucon Ltd. Marbucon Ltd has no control over external sites and accepts no responsibility for them or for any loss or damage that may arise from your use of them. Your use of external sites will be subject to the terms and conditions contained within each such site.

2.       Prohibitions

You must not misuse this Website. You will not: commit or encourage a criminal offence; transmit or distribute a virus, trojan, worm, logic bomb or post any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person's proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as "spam"; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. Breaching this provision would constitute a criminal offence under the Computer Misuse Act 1990. Marbucon Ltd will report any such breach to the relevant law enforcement authorities and disclose your identity to them.

Marbucon Ltd makes every effort to ensure that this website is free from viruses or defects. However, we cannot guarantee that your use of this website or any websites accessible through it won't cause damage to your computer. We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this Website or to your downloading of any material posted on it, or on any website linked to it.

3.       Intellectual Property, Software and Content

The intellectual property rights in all software and content made available to you on or through this Website remains the property of Marbucon Ltd or its licensors and are protected by copyright laws and treaties around the world. All such rights are reserved by Marbucon Ltd and its licensors. You may store, print and display the content supplied solely for your own personal use. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this Website nor may you use any such content in connection with any business or commercial enterprise.

You shall not modify, translate, reverse engineer, decompile, disassemble or create derivative works based on any software or accompanying documentation supplied by Marbucon Ltd or its licensors.

4.       User Accounts

Marbucon Ltd reserves the right to close accounts if any user is seen to be using proxy IPs (Internet Protocol addresses) in order to attempt to hide the use of multiple accounts or disrupts any of our services in any way.

If you use multiple logins for the purpose of disrupting the service provided by Marbucon Ltd you may have action taken against all of your accounts.

You are responsible for maintaining the confidentiality of your password and account and any activities that occur under your account. Marbucon Ltd shall not be liable to any person for any loss or damage which may arise as a result of any failure by you to protect your password or account.

5.       Terms of Sale

By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.

Dispatch times may vary according to availability and any guarantees or representations made as to delivery times are limited to mainland UK and subject to any delays resulting from postal delays or force majeure for which we will not be responsible.

We have made every effort to display as accurately as possible the colours of our products that appear on the website. However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor's display of any colour will accurately reflect the colour of the product on delivery.

In order to contract with Marbucon Ltd you must be over 16 years of age and possess a valid credit or debit card issued by a bank acceptable to us. Marbucon Ltd retains the right to refuse any request made by you. When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorised user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods.

5.1.    Our Contract

When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order: this email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us will not be formed until we send you confirmation by e-mail that the goods which you ordered have been dispatched to you. Only those goods listed in the confirmation e-mail sent at the time of dispatch will be included in the contract formed.

5.2.    Pricing and Availability

Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.

All prices are inclusive of VAT. Delivery costs will be charged in addition; such additional charges are clearly displayed where applicable.

5.3.    Payment

Payments are made using Paypal. Upon receiving your order, Paypal will carry out a standard pre-authorisation check on your payment card to ensure there are sufficient funds to fulfil the transaction. Goods will not be dispatched until this pre-authorisation check has been completed. Your card will be debited once the order has been accepted. Marbucon Ltd do not hold any card information.

If a payment address cannot be verified with the card issuer, then we may have no option but to cancel the order. To prevent this happening, always take care when entering your address into the payment system and always use your billing address as it appears on your statement. If for any reason we cannot verify your address or suspect you are not the rightful owner of the credit/debit card, we reserve the right to cancel your order and credit you immediately.

5.4.    Discount Codes

Account discount codes - Discount codes may from time to time be offered to account holders; such codes may only be applied to purchases made through the account in respect of which the discount code was offered and registered.

Promotional discount codes - We may from time to time offer promotional discount codes which may apply in respect of any, or certain specified, purchases made though this Website.

5.5.    Gift Vouchers

Gift vouchers are only valid for a limited time and the voucher must be used by the date shown on the voucher Ė check your voucher to find out when to use it by.

We cannot accept any responsibility for stolen or deleted gift vouchers.

Gift vouchers may get caught in spam filters and itís up to the recipient to check these filters. We canít take responsibility if a gift voucher cannot be delivered to the recipientís email address because of spam filters, firewalls, the capacity of the recipientís mailbox or any other factors outside of our control.

If you need a refund, this will be made in the same way as the original payment method (such as onto a gift voucher, debit/credit card account, or a combination of the two).

As youíd expect, we reserve the right to vary these terms and conditions.

5.6.    Cancellation Rights

You will only be able to exercise this right if you are able to return to us the goods you ordered unworn, undamaged and with all original labels attached as originally supplied within 14 days. The cost of return is payable by you.

5.7.    Returns

Items must be returned within 14 days of receipt for a full refund or to exchange for a different size or colour.  Upon receiving the returned goods, a quality check is performed to ensure that the item is unused with all labels etc still attached. Following the quality check, a full refund will be provided or a replacement sent out (depending on your instructions). The cost of return is payable by you, however, if a replacement is requested we will reimburse the cost of your return postage.

For Health & Safety reasons, we are unable to refund or exchange underwear unless it has remained unopened in the original packaging or is faulty.

Customers are advised to email us on contact@marbuonline.com prior to return to confirm their eligibility and receive the return address.

6.       Disclaimer of Liability

The material displayed on this Website is provided without any guarantees, conditions or warranties as to its accuracy. Unless expressly stated to the contrary to the fullest extent permitted by law Marbucon Ltd and its suppliers, content providers and advertisers hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity and shall not be liable for any damages whatsoever, including but without limitation to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance or failures of this Website or the Linked Sites and any materials posted thereon, irrespective of whether such damages were foreseeable or arise in contract, tort, equity, restitution, by statute, at common law or otherwise. This does not affect Marbucon Ltdís liability for death or personal injury arising from its negligence, nor for fraudulent misrepresentation, misrepresentation as to a fundamental matter or any other liability which cannot be excluded or limited under applicable law.

7.       Linking to this Website

You may link to our home page or other areas of the Website, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

8.       Disclaimer as to ownership of trade marks, images of personalities and third party copyright

Except where expressly stated to the contrary all persons (including their names and images), third party trade marks and images of third party products, services and/or locations featured on this Website are in no way associated, linked or affiliated with Marbucon Ltd and you should not rely on the existence of such a connection or affiliation. Any trade marks/names featured on this Website are owned by the respective trade mark owners. Where a trade mark or brand name is referred to it is used solely to describe or identify the products and services and is in no way an assertion that such products or services are endorsed by or connected to Marbucon Ltd.

9.       Indemnity

You agree to indemnify, defend and hold harmless Marbucon Ltd, its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use of this Website or your breach of the Terms and Conditions.

10.   Variation

Marbucon Ltd shall have the right in its absolute discretion at any time and without notice to amend, remove or vary the Services and/or any page of this Website.

11.   Waiver

If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.

12.   Governing Law and Jurisdiction

These terms and conditions are to be construed in accordance with the laws of England and in the event of any dispute or claim associated with these terms and conditions, that dispute or claim shall be subject to the exclusive jurisdiction of the English courts.